It’s important to us that you receive your purchase as quickly as possible. We endeavour to process and send an order confirmation within 1-2 business days and then dispatch the following business day. During sale or promotional periods where there may be high volumes of orders, there may be slight delays to the processing time on standard orders, so it is advisable to choose the express shipping option if you require delivery within a short time.
Free standard shipping on all orders to Australian destinations. All items are registered and shipped via Australia Post.
Unfortunately we are unable to dispatch or deliver orders on New South Wales public holidays, which may result in delays.
Please visit Australia Post’s website for estimated delivery times for major centres. The delivery time estimates do not include handling time.
Delivery time starts after your order has been despatched from our Urban Status web boutique despatch. http://auspost.com.au/apps/domestic-parcel.html (Please use 2212 as the "from" postcode.)
- We are unable to change address, shipping method or product once your order has been finalised.
- Standard delivery orders are processed in the order in which they are received.
- During busy sale and promotional periods you may experience some delays frame, please allow up to 5 working days for dispatch during this time.
- Australia Post delivery personnel will endeavour to obtain a signature on delivery, however if you are not at the designated address when delivery is made , you have the option to select either:
- Authority to leave
- Signature required for delivery. You will then be left a “Missed Delivery” card, where you’ll find information on how and where to collect your delivery from.
* Subject to change without notice.